Privacy Policy

Introduction

At Bricks and Robots, we take your privacy very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We respect your privacy and comply with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We collect the following personal data from parents or guardians when they submit information through our forms:

  • Full name of the parent/guardian

  • Email address

  • Phone number

  • Child's name

  • Child's date of birth

  • Optional comments (such as special needs or preferences)

For refund requests, we also collect:

  • IBAN and name of the parent/guardian

In addition, we take photos and videos during classes, which we may use for promotional purposes, as described in the image usage guidelines below.

2. How we collect data

We collect personal data through:

  • Forms on our website, hosted by Squarespace

  • Direct communication (via email or phone)

  • Cookies and similar technologies, following your consent via the cookie banner

3. Purposes of Data Collection

We collect and use your personal data for the following purposes:

  • To provide and customize our services

  • For processing payments and refunds

  • To discuss your child's participation in our classes

  • For marketing and analytical purposes using tools such as Google Analytics, Facebook/Meta, and other platforms

  • To share photos and videos of classes with parents and for promotional purposes

4. Data Sharing

We may share your personal data with third parties in order to provide our services, including but not limited to:

  • Website and form providers: such as Squarespace

  • Payment processors: such as Stripe and Moneybird

  • Analytics and marketing platforms: such as Google Analytics, Facebook/Meta, and other marketing tools

  • Staff/teachers: for managing classes and communicating with parents

  • Other service providers: We may share information with companies that provide accounting, legal, or other professional services.

In addition, we may share your data with other tools, platforms, or service providers that are necessary for our business operations and to improve our services. We ensure that these third parties comply with the appropriate data protection standards.

5. Data Retention

We will retain your data until you ask us to delete it. You can contact us at any time to request that your data be deleted, and we will process this request in accordance with the GDPR.

6. Data Security

We take reasonable precautions to protect your data from unauthorized access, and we also rely on third parties such as Squarespace, Stripe, and Google to secure data stored or processed through their platforms.

7. Your rights

Under the GDPR, you have various rights regarding your personal data, including:

  • Right of access: You may request a copy of your personal data at any time.

  • Right to rectification: You may request that we correct any inaccurate or incomplete information.

  • Right to erasure: You may request that we delete your data.

  • Right to restriction of processing: You may ask us to restrict the processing of your data.

  • Right to data portability: You may ask us to provide your data in a structured, machine-readable format.

8. Use of photos and videos

We may take photos and videos during classes and events to celebrate the children’s achievements and for promotional purposes. By enrolling your child, you give us permission to take and use these images. If your child’s face is clearly visible, we will ask for your explicit consent before sharing the images online or in the media.

Parents may share photos showing their child’s artwork, as long as the faces of other children or teachers are not recognizable. If someone else’s face is visible, you must ask for their permission before sharing the photo.

If you do not want your child to appear in photos or videos, please let us know in writing.

9. How to contact us

Do you have questions about this Privacy Policy, or would you like to exercise your rights regarding your personal data? Please visit our Contact page.