Terms and Conditions
Welcome to "Bricks and Robots"! We offer fun and educational robotics courses for children, and we want to ensure that both you and your child have the best experience possible. Please read these Terms and Conditions carefully, as they apply to the use of our services. By enrolling in our courses or making a payment, you agree to these terms. If you do not agree, we ask that you refrain from using our services.
1. Registration and Acceptance of Terms and Conditions
By registering your child for a course or making a payment, you confirm that you have read and agree to these Terms and Conditions. Registration and a guaranteed spot in the course will only be confirmed after payment has been successfully processed. Registrations without full payment do not guarantee a spot in the course.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services following such changes constitutes your acceptance of the revised terms.
2. Educational Materials and Intellectual Property
"Bricks and Robots" uses LEGO robotics kits such as LEGO SPIKE, in combination with computers and tablets, to create a fun and educational environment for your child. We follow LEGO’s official curriculum recommendations but do not sell or distribute any copyrighted material. All course content, including materials and instructions, is the intellectual property of "Bricks and Robots," unless otherwise indicated.
You agree not to:
You may not reproduce, distribute, or use this material for commercial purposes without written permission.
Republishing, selling, renting, or licensing materials from "Bricks and Robots."
You may record or share the content of lessons without prior permission.
Unauthorized use may result in legal action or termination of your subscription.
3. Child Safety and Parental/Guardian Responsibility
Your child’s safety is our top priority, but it is important to note that “Bricks and Robots” does not provide childcare or after-school . Parents or guardians are responsible for:
Bringing the children to class and picking them up on time before and after class.
Please let us know in advance about any health issues, special needs, or learning difficulties.
We cannot be held responsible for your child’s behavior outside of scheduled class times or for incidents that occur due to a lack of supervision of your child outside of class.
4. Use of Photos and Videos
To share the fun and achievements of our classes, "Bricks and Robots" may take photos and videos during classes and events for promotional purposes. By enrolling your child, you give us permission to capture and use these images. If your child’s face is clearly visible, we will ask for your permission before posting the images online or in the media.
If you would prefer that your child not appear in photos or videos, please let us know in writing.
5. Cancellation and Refund Policy
We try to be flexible if you or we need to cancel a class. At the same time, we plan our classes, instructors, and materials well in advance. Please read the policy guidelines below carefully.
Cancellation by you – Courses
The full course fee must be paid in advance upon registration.
Before the course begins:
Cancellation more than 7 days before the start date:
We will charge a €15 administrative fee and refund the remaining amount within 10 business days.Cancellation less than 7 days before the start date:
We will charge you for the first lesson plus a €15 administrative fee. The remaining amount will be refunded within 10 business days.
Trial lesson / first lesson
For children participating for the first time, the first class can be considered a trial class. If you decide to cancel within 48 hours of the first class, we will refund the remaining amount, minus an administrative fee of €15, within 10 business days.
After this 48-hour period, the full course fee is non-refundable.
This trial lesson and the refund policy apply only to new participants. Children who have previously taken a course are not eligible for refunds or trial lessons for subsequent enrollments.
Alternative to a refund
Instead of canceling, you can also choose to reschedule the course for a different time or request a credit (voucher). In that case, no administrative fees will be charged.
Cancellation by you – Holiday Camps
Special terms and conditions Holiday Camps to our Holiday Camps due to the intensive planning and limited number of spots.
Cancellation more than 7 days in advance:
We will charge a €35 administrative fee and refund the remaining amount within 10 business days.Cancellation less than 7 days in advance:
No refunds are available. However, you can choose to convert the camp into a voucher or reschedule it for a later date (if available).
Once the camp has started, no refunds will be issued for missed days.
Cancellation by you – Workshops
For workshops (including birthday workshops), we set aside specific materials, time, and staff.
Cancellation more than 7 days in advance:
We will charge a €15 processing fee and refund the remaining amount within 10 business days.Cancellation less than 7 days in advance:
No refunds are available. However, you may reschedule the workshop or convert your registration to a voucher.Cancellation less than 24 hours in advance:
An additional fee of 25% of the workshop price will be charged.
Cancellation by you – School workshops / B2B
The following terms and conditions apply to workshops at schools and organizations:
Cancellation:
Cancellations are accepted up to 2 weeks before the event.Rescheduling more than 10 business days before the event:
No charge.Rescheduling 2–10 business days before the event:
A 10% fee of the total amount will be charged.Verplaatsen <2 werkdagen vóór het evenement:
25% van het totaalbedrag wordt in rekening gebracht.
Cancellation by Bricks and Robots
We reserve the right to cancel classes or activities, for example, due to insufficient enrollment, overbooking, unavailability of the venue, or other unforeseen circumstances (such as a teacher being unable to attend without a substitute).
In such cases, you will receive a credit (voucher) for the value of the missed class(es) or activity. This voucher can be used for a future course, camp, or workshop.
Cancellation Due to Force Majeure
In the event of force majeure (e.g., natural disasters, illness, or government measures), classes may be modified, rescheduled, or canceled.
In these cases, a refund isn't always possible, but we'll always try to find a suitable alternative.
Important
This cancellation policy and the trial class policy apply only to in-person classes and activities.
Online courses and other digital products cannot be canceled and are non-refundable.
6. Conduct and Exclusion from Courses
At "Bricks and Robots," we strive to create a positive and inclusive learning environment. However, we reserve the right to remove a student from the course if:
Intentionally damaging property.
They exhibit aggressive or dangerous behavior.
They do not follow the teacher's instructions.
In the event of intentional damage or theft, parents or guardians are required to reimburse the costs of repair or replacement.
7. Liability in the Event of Accidents
Although all activities at "Bricks and Robots" are designed with children's safety in mind, we cannot be held responsible for any accidents or injuries that occur during classes. By enrolling your child, you acknowledge that participation in our courses involves a certain degree of risk, and that you voluntarily accept this risk.
8. Privacy and Data Protection
We take your privacy very seriously. By using our services, you agree to our Privacy Policy and our Cookie Policy, which explain how we collect, use, and protect personal data. Your data will only be used in accordance with these policies, and we will never share your information with third parties without your consent, unless required by law.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Netherlands. Any disputes arising out of or in connection with these terms and conditions shall be submitted exclusively to the competent courts in the Netherlands.
10. Communication and Behavior
We expect all communication between parents/guardians and our staff to be polite and respectful. Inappropriate communication may result in suspension or termination of enrollment.
11. Changes to the Terms and Conditions
"Bricks and Robots" reserves the right to modify these Terms and Conditions at any time without prior notice. All updates will be posted on our website, and your continued use of our services constitutes your acceptance of the new terms. We recommend that you review these Terms and Conditions regularly for any changes.
By proceeding with payment and registration, you confirm that you have read, understood, and accepted these Terms and Conditions.